Return & Refund Policy of geekgift.co.nz
If you are not happy with your purchase, we will accept a return of an unused product within 14 days of delivery (verified by tracking details). Once we receive the returned item Geek Gift will then give a full refund in the form of store credit (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted / clearance items are not eligible for a return.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.